A week ago we heard regarding the OnePlus 5 that was rebooting when dialing 911, OnePlus rapidly released an update for the device and then one for all devices.
Today, the company has verified that the issue has been resolved and they have also revealed more information about what caused the problem.
Here the company stated:
OnePlus worked with Qualcomm on getting the issue solved and the problem has now been resolved within the latest software update.
Today, the company has verified that the issue has been resolved and they have also revealed more information about what caused the problem.
Here the company stated:
Last week, we received distressing news regarding an issue related to dialing an emergency number on the OnePlus 5. Late last week an update was released to resolve the issue. We would like to provide additional information on the emergency call issue.
The source of this issue was related to a modem memory usage issue that triggered a reboot. This reboot was a random occurrence for some users on VoLTE network where OTDOA protocol was triggered when placing an emergency call.
OnePlus worked with Qualcomm on getting the issue solved and the problem has now been resolved within the latest software update.
OnePlus 5 911 Call reboot complaints resolved
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Reviewed by Unknown
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8:57 PM
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